UK lawmakers have tightened up the age verification process that online gambling providers must follow in order to better identify
- underage gamblers,
- detect criminal activity,
- and identify ‘self-excluded’ customers.
The new rule, in part reads:
“Licensees must obtain and verify information in order to establish the identity of a customer before that customer is permitted to gamble. Information must include, but is not restricted to, the customer’s name, address and date of birth. A request made by a customer to withdraw funds from their account must not result in a requirement for additional information to be supplied as a condition of withdrawal if the licensee could have reasonably requested that information earlier. This requirement does not prevent a licensee from seeking information on the customer which they must obtain at that time due to any other legal obligation.”
The main difference to the new players is that currently they can deposit funds and place bets during the age verification process which can take up to 72 hours; under the new rule this changes. The gambling provider will now have to verify the age before accepting a deposit and even before allowing the new player to have access to “free-to-play versions of gambling games” on their websites.
The changes apply to all remote betting and gaming operators, as well as lotteries. They will take effect from 7 May, 2019